Please Hold, You're Dead

Odette Marsh processes ten thousand reincarnation files a day at the underworld's most understaffed bureaucracy, and she just wants a promotion out of purgatory's customer service desk. But when a smooth-talking soul refuses his own death paperwork, his glitch starts leaking into the mortal town above, swapping strangers' memories and unraveling reality one clerical error at a time — and Odette has one shift to fix it before her boss wipes the whole town's records clean.